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Tag: Digital transformation

Using AI and Machine Learning to aid Prescription Processing

Hi, I’m Chris Suter and I’m the Head of Digital Platforms and Innovation for all digital, insight and technology solutions

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NHS Prescription Prepayment Certificate (PPC) Services are going digital

Hi there. I’m Business Improvement Manager for NHS Citizen Services. I’ve been with the NHSBSA for over 10 years, most

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Jobcentre Plus + User Research = NHS Jobs

We’ve been tasked with transforming the NHS Jobs platform; the online recruitment service for the NHS. A few weeks ago,

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What’s your name and where do you come from… continued

Following on from our recent (and original) blog, ‘What’s your name and where do you come from’, we’d like to

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It’s time to get creative

We’re living in an age where we are chasing the latest buzzwords and trends. We hardly slow down to look

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Integrating artificial intelligence (AI) into our customer contact centre

I am Lead Cloud Architect for all digital, insight and technology solutions here at the NHSBSA. I joined in February

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The NHSBSA Prescription Services is going digital

I am Digitisation Lead for NHS Prescription Services at the NHSBSA. Since the start of 2017, my role has been

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How to be accessible in a digital world

We’re pleased to introduce you to Will Cooper, a junior front end developer in our digital team. He has spent

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Digital transformation meets NHS Jobs

Digital transformations often focus on new technologies, agile practices and new business models. As such, a digital transformation is a

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